Availability of Darshan/ Yatra can be cancelled without prior information on account of natural calamity, nature’s fury, political upheaval and national emergencies.
Allotted time slot can be cancelled or changed on account of restrictions imposed by local administration, shrine regulatory or associated bodies.
Booked times slots cannot be changed due to late arrival of trains, buses, flights and cannot be changed or swapped.
Personal safety and belongings are exclusive duties of the customers.
Facilitation fees/ professional fees charged by MTI is non- refundable .
Medical exigencies are to be handled by the customer as we do not have an office/ personal at sites to take care.
Customers are advised to exercise their own diligence while booking an My Tirth India is not responsible as the facilities have been displayed as per Hotel owners.
Arbitration clause in the courts of Kolkata in West Bengal.
MTI works only as the match maker between the pilgrims & the respective hotels. MTI takes no guarantee of the veracity and the quality of the hotels as all the details are provided by the hotels themselves. However, clients booking through MTI, has the right to raise a query if the service is not upto the expected standards, MTI will take up the issue with the respective establishment.
MTI will have no responsibility for any mishap, loss of belonging, delay in service etc by a Partner establishment. It is solely the responsibility of that particular establishment.
MTI shall only act as the aggregator, the final decision of choosing, is vested on the customer and establishment.
My Tirth India Trademarked under HolyGallivant Private Limited, is only the marketing and branding partner of all products sold under the banner ‘Our Products’ as mentioned in the website.
My Tirth India takes no liability on the quality of manufacturing. It is the sole responsibility of the manufacturer and other regulatory bodies. It is the sole and equivocal responsibility of the manufacturer to maintain the quality and standard of the products as deemed fit by all the regulatory bodies associated with that.
My Tirth India is no way liable if anyone after consumption/application, falls ill / hospitalized after usage of the product.
My Tirth India will not be responsible for the veracity of the photographs provided by the owner as they are the sole property and also has been provided by the owner to be propagated on the My Tirth India website.
My Tirth India also undertakes no responsibility for any injury caused within the set establishment or during the trip due to travel / accommodation/ consumption of eatables within any or outside any partner establishment. My Tirth India endeavors to enlist reputed and licensed Ayurvedic medical practitioners. My Tirth India is not responsible for the veracity of the treatment and the quality of medicines as they are the sole propriety of the practitioner and is taken totally at the discretion of the patients.
My Tirth India will do everything in its capacity to live up to its timings, for ‘Book a Priest’ as requested by the client but does not guarantee any punctuality of the priest and the discipline of the Puja as it is outsourced. However, any complaint, will be handled very seriously as My Tirth India sets very high standards in customer satisfaction and endeavors to provide the best of services always.
My Tirth India has a strategic tie up with ‘India Treatments’ a medical tourism company having its registered office at to provide medical assistance to its pilgrims in case of need. However, My Tirth India is not responsible for the services provided by ‘India treatments” or its affiliate hospitals.
My Tirth India endeavors to enlist reputed Astrologers. My Tirth India is not responsible for the veracity of its predictions.
My Tirth India endeavors to enlist reputed and licensed Ayurvedic medical practitioners. My Tirth India is not responsible for the veracity of the treatment and the quality of medicines as they are the sole propriety of the practitioner and is taken totally at the discretion of the patients.
My Tirth India works only as the match maker between the pilgrims & the respective homestays. MTI takes no guarantee of the veracity and the quality of the homestays as all the details are provided by the homestay’s themselves. However, clients booking through MTI, has the right to raise a query if the service is not up to the expected standards, MTI will take up the issue with the respective establishment.
My Tirth India, shall not be responsible for any delay in air/ train/traffic.